📦 Shipping Policy
Last Updated: April 11, 2025
1. Order Processing Time
Orders are typically processed within 1 business day after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.
2. Shipping Rates & Delivery Estimates
Shipping costs are calculated and displayed at checkout. We currently ship from China and the United States, and your order will be dispatched from the nearest warehouse based on your delivery address.
Available Shipping Countries: USA, China, UK, Germany, France
(Note: More countries will be added based on market demand.)
If you have specific shipping needs (e.g. high shipping cost or urgent delivery), feel free to contact us at service@deltadt-studio.com — we will respond within 24 hours and offer custom solutions.
⚠️ Note: Delivery times may vary due to customs inspection or unforeseen delays.
3. Shipping Confirmation & Tracking
Once your order has been shipped, you’ll receive a confirmation email with a tracking number, which becomes active within 24 hours.
4. Customs, Duties & Taxes
We usually cover duties for your order. If you encounter customs-related charges, please contact us.
5. Lost or Damaged Packages
If your package is lost or damaged, please contact the shipping carrier or our support team. We’ll work with you to resolve the issue.
6. Incorrect Shipping Information
Customers are responsible for providing accurate shipping details. If an order is returned due to incorrect address, a reshipping fee will be charged.
7. Contact Us
If you have any questions or concerns regarding your shipment, feel free to contact us:
📧 service@deltadt-studio.com
💡 Note:
If your country is not supported for checkout, email us at service@deltadt-studio.com, and we’ll help you complete your order with a custom shipping route.